This talk will present the development of the research administration services at the Nanyang Technological University, Singapore during a period of intense research funding income growth. As a result of the ambitious government driven research schemes, research funding at the universities in Singapore has grown by several folds in the past decade. This growth has placed significant urgency to quickly develop essential skills and manpower at the research support office as well as the schools to cope with the growth in research grant proposals.

Key lessons learned during this growth phase include team building; networking; communication skills especially towards researchers and funding agencies and analysis of data as well as the reviewers’ comments. In addition, a set of research administration metrics has been developed in the Nanyang Technological University, Singapore to measure performance in research administration. These metrics help to identify process inefficiencies, inaccuracies in compliance to fund guidelines, process effectiveness, and financial management in the departments. Based on the metrics that covered pre-award, post-award and financial objectives, a Research Administration Score card (ReAdS) was developed to help in the assessment of research administration performance of the departments.

Contact Takagi @URA station (ext.9578) takagi@cris.hokudai.ac.jp

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